Erika Nail joined PMC in December of 2016 as a program director for a Senior Life Solutions Program in Carrolton, MO. In 2017, she transferred to a Senior Life Solutions program in Excelsior Springs, MO, where she was most recently a program director.
Prior to joining PMC, Erika provided contract services with Tri-County Mental Health Services for 14 years. She served on a mobile crisis response team where she responded to individuals who were experiencing a behavioral health crisis 24 hours a day 7 days a week. She also provided responsive, trauma-informed crisis intervention via phone, and face to face at Excelsior Springs Hospital and Ray County Hospital emergency departments.
Erika is a Qualified Substance Abuse Professional (QSAP) and was a substance abuse counselor for the Ray County Drug Court. She holds her B.S. in Human Services and Sociology from Park University and her M.S. in Counseling from Webster University. Erika is also a Licensed Professional Counselor (LPC).
Lindsey Hash, LCSW, joined PMC in 2016 when she began working as a PRN therapist for Senior Life Solutions. She then transitioned to a full-time therapist for the Senior Life Solutions program in Richmond, MO, where she spent two years. In 2018, Lindsey received a promotion where she became the Program Director for Senior Life Solutions in Excelsior Springs, MO, and held that position for three years. In November 2021, she became a Regional Clinical Specialist.
Lindsey brings varied experience in outpatient group and individual therapy, substance abuse treatment, and case management for adults and children with mental illnesses.
Lindsey earned her B.S. and M.S. in Social Work from the University of Missouri in Columbia, MO. She is a Licensed Clinical Social Worker.
Molly began her employment with PMC as a therapist at Senior Life Solutions in Osage, IA. Molly comes to PMC with experience in working with individuals in mental health and wellness. Most recently, she was the regional therapist where she worked with five different regions securing PRN coverage, supervising and training PRN therapists, credentialing the PRN therapists at their designated hospitals, and providing PRN therapy coverage for Senior Life Solutions.
Prior to PMC and Senior Life Solutions, Molly was a licensed social worker who provided inpatient and outpatient mental health services including individual therapy, family therapy, group therapy, and IOP therapy.
Molly earned her Master of Social Work from the University of Northern Iowa in Cedar Falls, IA and is a Licensed Independent Social Worker.
Jessica Couch, Board Certified Psychiatric Nurse, joined PMC’s corporate team as a Regional Director for PMC’s inpatient division in May of 2019 and became Regional Clinical Director in July of 2020. Most recently, she was an inpatient nurse leader on a 46-bed behavioral health and addictions unit. She previously worked for PMC as a Program Director and assisted with the opening of the very first Senior Life Solutions program in the state of Indiana. Jessica comes to PMC with extensive behavioral health inpatient experience that includes child/adolescent, adult, and geriatric populations. She is a strong mental health awareness advocate and desires to see the barriers to mental health broken down.
Jessica started her nursing career in the labor and delivery arena and began dabbling in the behavioral health side of nursing where she found her niche and passion. She worked on the direct care, utilization review, and case management side prior to taking leadership roles. She was an integral part of the development and opening of a 12-bed geriatric behavioral health unit and a 46-bed adult behavioral health and addictions unit. She has steered multiple deficient free regulatory audits throughout her career. Jessica enjoys building strong teams that are patient-centered and driven to help those that are having difficulty using their own voice to help themselves.
Jessica earned her B.S. degree in Nursing from Western Governors University in Millcreek, UT, and her M.S. degree in Healthcare Leadership and Management. She is also a certified Acudetox Specialist.
Tamika Tyus, Board Certified Psychiatric and Mental Health Nurse, joined PMC’s corporate team in August 2020 as a Regional Clinical Director for the inpatient division. Tamika comes to PMC with over 13 years of behavioral health experience in which she served in a leadership role for 12 of those years.
Prior to joining PMC, Tamika worked at the Parthenon Pavilion where she initially started as a frontline nurse on a memory care unit, but through her devotion and compassion for her patients, Tamika quickly advanced to be the manager of the unit and later to the role of Director of Nursing.
Tamika obtained her B.S. in Nursing and her M.S. in Nursing Leadership and Management at Western Governors University in Salt Lake City, Utah.
Lisa Sheppard, MSN, RN, is PMC’s Quality Assurance and Risk Manager. Lisa focuses on providing clinical support for our teams by developing system-wide quality and risk processes and ensuring clinical compliance.
Lisa comes to the PMC corporate team from her position as inpatient psychiatric program director, where her leadership guided the care of more than 800 patients experiencing mental health crises annually. Lisa’s extensive experience in hospital leadership, patient-care operations, and clinical care make her a resource for PMC teams on their quality journey. While most of Lisa’s 20 years of nursing experience is in the hospital environment, she has also worked in home health, hospice, and clinic settings and has served as adjunct nursing faculty. Through her various areas of nursing experience, Lisa realized her true passion in nursing lies in ensuring those experiencing mental health concerns have access to evidence-based and high-quality mental health care.
Lisa started her nursing career as a licensed practical nurse and then advanced to a Registered Nurse. In 2020, she completed a Nurse Executive Master’s of Science in Nursing degree from Walden University.
Matt Smith, CPA, CHFP, comes to PMC with over 10 years of professional experience in multiple industries. Most recently, he was with the Sheakley Group and served as the Controller for their Payroll Service and 401(k) Administration divisions.
Prior to the Sheakley Group, Matt spent several years leading the Accounting and Finance teams at Summit Healthcare and Prime Home Entertainment. Matt has also held Internal Audit positions with The United Methodist Publishing House and The State of Tennessee.
Matt holds his BBA in Accounting from Austin Peay State University in Clarksville, TN, and is a Certified Public Accountant (CPA) as well as a Certified Healthcare Financial Professional (CHFP®). To be awarded the CHFP distinction, applicants must be a Healthcare Financial Management Association (HFMA) member and have completed HFMA’s Business of Health Care and HFMA’s Operational Excellence programs.
Coming from a long family line of individuals serving in the healthcare industry, Matt continues his family tradition and passion by joining PMC.
Matt Karpovich is PMC’s Director of Talent Acquisition, focusing on overall clinical support strategy and team development. Matt came to PMC with experience in sales, recruitment, and operations.
Before joining PMC, Matt spent three years managing a dynamic team within a major hospital system in Nashville, TN. There he helped to identify and retain personnel and spent time in the behavioral health space working to identify and provide support for specific needs within the K-12 school system across the country.
Matt earned his BS in Business Administration from Tennessee Technological University in Cookeville, TN.
Mitch Kline is PMC’s director of marketing and brand. He helps the company share it’s story, engage with new clients and attract new patients. Mitch is a talented writer, who excels at helping companies connect with customers.
Prior to joining PMC, Mitch was director of content and public relations at a nationwide addiction treatment provider, guiding people towards treatment for substance use disorders. He helped one of the largest hospital chains in the country develop strong patient education materials and advertising campaigns. He also served as public relations manager at Brookdale Senior Living.
Mitch started his career as a journalist before moving to a marketing agency where he managed print publications and a website showcasing America’s best places to live. He’s also helped the nation’s largest senior living provider gain earned media coverage and recruit new employees.
Mitch earned his BA in psychology from the University of Tennessee, Knoxville.
Cindy Walker joined PMC’s corporate team as Physician Services Director in August 2020. Cindy is responsible for all physician-related activities across all PMC service lines including physician talent acquisition, communications, provider contracting implementation, contractual compliance, and ongoing relations to retain PMC policies. Cindy comes to PMC with over 20 years of executive healthcare management experience in multiple specialties and most recently acted as a Regional Clinic Director for Pinnacle Dermatology.
Prior to joining PMC, Cindy served as a health care operations leader with an extensive background in administration, management, financial oversight, and quality assurance. She has served on the local Chamber of Commerce Boards, been an active member of several medical management associations, and served on the board for Vintage Affair, a local non-profit supporting women and children in need. Cindy has also volunteered for Habitat for Humanity participating in their Women Build Project, helping families build strength, stability, and independence through housing.
Cindy earned a bachelor’s degree in business leadership and healthcare from Bethel University.
