Telepsychiatry and Crisis Services for Emergency Departments

Our team of crisis coordinators works 24/7 to find placements for your patients. They can assist your department with:

  • assessment and verification of service coordination needs
  • service planning
  • monitoring of service provisions
  • advocacy for consumers
  • after-hours crisis services
  • documentation of progress
crisis coordinator

Since its founding in 2013, ITP has provided more than 50,000 hours of Emergency Department telepsychiatry with our psychiatrists and psychiatry ARNPs.

ITP telepsychiatry for your emergency department is fast and simple to implement:

  1. ITP provides the system software that can work within any ED
  2. ITP completes telepsychiatry training with hospital staff and finalizes a walk-through test call
  3. Patients now have ability to see psychiatrist within 120 minutes or less and all treatment consultations are provided by a board certified psychiatrist

“We definitely appreciate the work ITP teams do for the community and our hospital.”
—Sheila Brown, MSN, MBA, RN, CEN, ED Manager UnityPoint Health

Increased access:

  • All patients seen onsite by a board-certified psychiatrist in less than 2 hours, 24 / 7 / 365

ITP telepsychiatry advantages:

  • Reduction in ED length of stay
  • Lower inappropriate admissions
  • Reduce risks and liability
  • Improve ED staff member satisfaction
  • Team of board certified psychiatrists complete a full psychiatric assessment including treatment & medication recommendations
  • Sees all ages
  • Manage both mental health and substance use disorder patients
  • Full-time team available 24/7 to locate and coordinate the appropriate level of care upon discharge from ER
  • Provide a treatment plan and ongoing follow-up for challenging ER stays (inpatient beds, outpatient follow-up, substance use disorder beds)

If you are experiencing a mental health emergency or need immediate assistance, please call 911 or go to your nearest emergency room.

ITP’s services are available to more than just emergency departments. We also partner with different provider types including county jails and outpatient settings.