The Program Director ensures that the intensive outpatient psychiatric program meets Psychiatric Medical Care’s (PMC) standards. Supervisor of the program staff, the Program Director’s responsibilities include: evaluating staff performance, recruiting and screening new staff, and providing community education to create awareness of the program. Good relationship building skills a must: comfortable and experienced with working closely with hospital CEO’s, CFO’s, CNO’s and high level decision makers. Must have a proven ability in conflict resolution and effective problem solving. The Program Director directs and coordinates the activities of staff to ensure quality patient care. They also must incorporate financial accountability into program activities.3 Cs:
Care – Provide the best possible patient Care
Compliance – Ensure the program operates within all regulations
Community – Become a wonderful addition to your local CommunityCare: All employees are expected to provide the best possible patient careEnsure a caring and congenial environment which is necessary for healingEnsure completion of initial intake of potential patient is completed accuratelyParticipate in staffing as needed and pass on relevant information to other members of the treatment team to facilitate patient successEnsure falls assessment is competed accuratelyEnsure patient treatment plan is completed accuratelyEnsure triple check required of therapist documentation prior to billing is performed accuratelyContact the Elder Abuse Hotline per the 25-point check list as neededKeep in contact with Regional Director and inform them when necessary of anything that might impact the hospital, patients or Senior Life Solutions in a timely mannerEnsure preparation for doctor’s day and required informationCoordinate schedules with psychiatrist to ensure participation with treatment teamDemonstrate knowledge of mental health assessment for older adults, gerontological case management and behavioral health disorders associated with agingDelegate as needed to ensure continuity of care and deadlines are metCompliance: Ensure the program operates within all regulationsEnsure all rules associated with the federal government such as Medicare are followed.Be prepared for surveys by regulatory groups such as The Joint Commission, DNV, HFAP or local state licensingProvide evaluations and documentation per guidelinesKeep up to date on all training obligationsEnsure compliance with the 25-point checklist by utilizing provided audit toolEnsure all forms are signed and completed appropriatelyComplete insurance verification process for every referralRespond to inquiries on a timely basis and provide further referrals and follow up as necessary.Provide reports as requested by the Regional DirectorCommunity: Become a wonderful addition to your local communityParticipate in both Senior Life Solutions and local hospital events.Provide community education on a weekly basis and ensure the community is aware of the SLS program.Keep up to date community education contacts.Participate in customer service training as it relates to community integrationServe as a member of the hospital leadership team.QualificationsEducation: associate’s degree or higher in nursing.Licensure: Registered NurseCertification: Must meet any applicable state certification standards.Experience: two to three years of experience with seniors, hospital or nursing facility preferred.Must have proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical RecordsExperience communicating & working closely with PhysiciansUnderstanding and experience in behavioral healthcareDemonstrated skill in utilization management and review systemsAbility to work independently and collaboratively with multiple disciplinesDemonstrated skill in problem solving, consensus building, conflict resolution, advocacy, and team buildingAbility to accomplish work objectives where few precedents or guidelines currently existExcellent oral and written communication skillsWorking Conditions
Incumbent will be exposed to virus, disease, infection from patients.Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.Direct Reports
This position supervises Program Therapist and Office and Patient Coordinator.BenefitsMonday through Friday scheduleNo after-hours callCompetitive salary and benefitsDiverse roles including clinical, leadership, and community liaisonMatching 401K with immediate vestingRelocation assistance considered
- Click here to learn more about PMC’s excellent benefitsAbout PMC/Senior Life Solutions
Founded in 2003, Psychiatric Medical Care manages more than 65 Senior Life Solutions programs across the U.S. Senior Life Solutions is an intensive outpatient behavioral healthcare program designed to meet the needs of adults over the age of 65 who are struggling with symptoms of depression or anxiety often related to aging. Patients are offered services by an interdisciplinary team of caring, experienced, behavioral health professionals, which includes a psychiatrist, licensed therapist, and registered nurse.
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